In instances where large numbers of bulbs fail within a relatively short period of time, we may ask you to return them to us so that they can undergo testing to identify any potential issues. Misuse" includes, but is not limited to, incorrect operation by the user, use of non-dimmable bulbs on a dimmable circuit or connection to or operation with an unsuitable power supply. 'Tampering' or 'modification' can be interpreted as any activity designed to alter the product in such a way that it can be used in a manner that wasn't intended by its original design. This can include rewiring, removing plugs, home repairs or changing components. Unfortunately, we won't be able to replace any item that has undergone any such process. Here at Lightbulbs Direct, we want you to be able to buy with confidence both in ourselves and the products we sell. With this in mind, a number of our bulbs carry a specific warranty that ensures you can do exactly that.